SPY77 Privacy Policy — Our Commitment to Protecting Your Personal Data

This Privacy Policy is issued by SPY77 ("we", "Platform") and applies to all registered members and users browsing the SPY77 website and mobile platform. This document outlines the types of personal data we collect, how it is used, who may receive it, and your rights as the owner of that data.

As an online betting platform operating and serving users in Malaysia, SPY77 committed to complying with Malaysia's Personal Data Protection Act (PDPA) 2010 and relevant international data protection practices. We take every aspect of privacy seriously and make it a priority in every operational decision we make.

SPY77 collects several categories of personal data to provide a secure, fair, and quality service. The following are the main categories of data we collect:

Some data is collected directly from you during registration or when you update your profile. Other data is collected automatically through the technologies used within the platform. SPY77 as you interact with our services.

SPY77 uses the data collected for lawful and limited purposes. We will not use your data for any purpose beyond what is stated here without obtaining your additional consent:

SPY77 does not sell, rent, or trade members' personal data to any third party for commercial purposes. However, in the following limited circumstances, we may need to share your data:

• Payment service providers: Authorised payment processors such as Touch 'n Go eWallet, GrabPay, DuitNow, FPX operators, and banking institutions, to securely process your financial transactions;
• Authorised game providers: Evolution Gaming, Pragmatic Play, Microgaming, and other authorised game providers who require minimal data to verify fair game sessions;
• Statutory authorities: Where required by Malaysian law or a valid court order, spy77 may be obligated to disclose data to the relevant authorities — and we will notify you whenever permitted by law;
• Technology service providers: Hosting companies, cybersecurity services, and analytics providers bound by strict data confidentiality agreements with spy77;
• Responsible gaming programme enforcement: An independent body that assists in implementing the self-exclusion programme upon request by members.

Member data security is an investment, not a cost, for SPY77. We apply multiple layers of technical and operational security to ensure your data is always protected:

Platform SPY77 uses cookies and similar tracking technologies to enhance the user experience, maintain session security, and understand how members use our platform.

• Session Cookies: Required to maintain your login during an active session. Automatically cleared when you log out or close your browser;
• Preference Cookies: Saves your language preference, display settings, and other preferences for a more seamless experience;
• Analytics Cookies: Helps us understand the most visited pages, time spent, and navigation patterns — without identifying any individual personally;
• Security Cookies: Used to detect suspicious activity and protect accounts from unauthorised access.

You can manage cookie settings through your browser preferences. Please note that blocking certain cookies may affect the functionality of some parts of the platform. SPY77.

Member financial data receives the highest level of protection on the platform SPY77. All transactions are conducted in MYR (RM) through secure local payment methods:

• Card or bank account details never stored directly within the spy77 system — all payments are processed through authorised payment gateways;
• Transactions via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX, Maybank2u, and CIMB Clicks are each processed under the respective provider's own security protocols;
• Every transaction has a unique reference number and can be reviewed in your account transaction history;
• Additional verification is required for transactions exceeding certain limits as an added security measure;
• Transaction records are retained for 7 years for legal compliance and audit purposes.

Under Malaysia's PDPA and data protection best practices, you as a member SPY77 have the following rights regarding your personal data:

SPY77 only retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as required under Malaysian law:

• Active account data: For the duration your account is active, plus 2 years after the account becomes inactive;
• Financial transaction records: A minimum of 7 years, in accordance with Malaysian financial compliance requirements;
• KYC documents: 5 years after account closure, in line with anti-money laundering requirements;
• Support communication records: 3 years for dispute resolution purposes;
• Technical log data: 12 months for security purposes and anomaly detection;
• Marketing data (with consent): Until you withdraw your consent or request deletion.

Platform SPY77 is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors. Should we become aware that data belonging to someone under 18 has been collected, we will take immediate steps to delete that data and close the account in question.

SPY77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, legal requirements, or the technologies we use. When significant changes are made:

• The "Updated" date at the top of this page will be revised;
• Active members will receive an email notification outlining the key changes;
• A prominent notice will be displayed on the SPY77 platform for at least 14 days;
• For significant changes that affect member rights, we will obtain fresh consent before those changes take effect.

Continued use of the platform SPY77 after the effective date of the changes will be considered acceptance of the updated policy. We encourage you to review this page periodically.

For any enquiries, concerns, or requests relating to your personal data and Privacy Policy SPY77, please contact us via:

Please include in your email: your spy77 account ID number, the details of your request, and a copy of your identification document for identity verification. This ensures we can process your request securely and accurately.

For more information about your rights under Malaysia's PDPA, you may also refer to the Department of Personal Data Protection Malaysia (JPDP) via their official website.